Rethink Junk Removal Privacy Policy

Type of website:
Business and service information website operated in Canada.

Effective date:
February 1st, 2026

RethinkJunk.ca (the "Site") is owned and operated by Rethink Junk Removal Inc.

Rethink Junk Removal Inc. can be contacted at:
hello@rethinkjunk.ca
604.841.2026

Mailing Address:
PO Box 30010, RPO Parkgate
North Vancouver, BC V7H 2Y8
Canada

At Rethink Junk, your trust is critical. We do not sell or share your personal data. Information you provide is used only for legitimate business purposes and is never shared for advertising, nor combined with your browsing or cookie data.

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

By using our Site, users agree that they consent to:

1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy.

Your use of RethinkJunk.ca is subject to this Privacy Policy, which explains how we collect, use, and protect your personal information.

Visiting RethinkJunk.ca or sending emails to Rethink Junk Removal constitutes electronic communications. By doing so, you consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications provided to you via email or on the Site, satisfy any legal requirement that such communications be in writing.

By providing your phone number, you consent by providing your electronic signature expressly authorizing Rethink Junk Removal to contact you by text, or phone (including an automatic dialling system or artificial/prerecorded voice) at the number provided. Message and data rates may apply. You can opt out at any time by replying STOP to any message received.

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

When you visit and use our Site, we may automatically collect and store the following information:

1. IP address;
2. Location;
3. Clicked links; and
4. Content viewed.

We may also collect the following data when you perform certain functions on our Site:

1. First and last name;
2. Email address;
3. Phone number;
4. Address;
5. Payment information; and
6. Auto-fill data.

This data may be collected using the following methods:

1. Online forms;
2. Advertisements; and
3. Phone calls.
4. Text messages. Example: to confirm your scheduled pickup appointment.

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

1. Statistics and marketing.

The data we collect when the user performs certain functions may be used for the following purposes:

1. Marketing, preparing quotations and customer research.

We do not sell or share this data with advertisers or third parties. We treat your personal data with the highest level of confidentiality and only use it to make your experience with Rethink Junk better. All data is handled in accordance with industry best practices for security and privacy.

Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

We retain user data only as long as necessary to fulfill the purposes described or as required by law.

You will be notified if your data is kept for longer than this period.

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times, and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data, their parent or guardian may contact our privacy officer.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Mark Ting, Owner & Privacy Officer
Email: privacy@rethinkjunk.ca
Phone: 604.841.2026

Mailing Address:
PO Box 30010, RPO Parkgate
North Vancouver, BC V7H 2Y8
Canada

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data:

You can opt out of the use of your personal data for marketing emails. You can opt out by clicking "unsubscribe" at the bottom of any marketing email.

A cookie is a small file stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies: Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
2. Analytical cookies: Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example, data on the content you access, how long you stay on our Site, etc;
3. Targeting cookies: Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
4. Third-Party Cookies: Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
   
     a. Monitor user preferences to tailor advertisements around their interests.

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

If you have any questions, concerns or complaints, you can contact our privacy officer, Mark Ting, at:

Mark Ting, Owner & Privacy Officer
Email: privacy@rethinkjunk.ca
Phone: 604.841.2026

Mailing Address:
PO Box 30010, RPO Parkgate
North Vancouver, BC V7H 2Y8
Canada